(1) In the case if the bracelet* sizing do not fit, please email us at email@example.com within 7 working days upon receiving the item. VONYX will do restring service with no addition charges.
(2) Items must be returned in the original conditions.
(3) Please note that postage cost will be borne by the customer.
(4) Once we have received your item, we will process and mail it within 3 working days. An email will also be sent to notify you.
*This only apply to VONYX’s Beaded/Macrame bracelets only.